S & S Tech delivers enterprise-grade AI telephony, virtual receptionist technology, and WebRTC development. Power your business communication with intelligent, scalable, and cost-effective solutions — including our SaaS platform, Connect-EZ.
Introduction: Communication Reimagined
At S & S Tech, we build the technology that powers tomorrow’s business communication. From cloud-hosted telephony to advanced AI voice assistants, our mission is to eliminate friction between companies and their customers.
We are the team behind Connect-EZ, a SaaS platform that allows businesses to add AI-powered virtual receptionists, click-to-call functionality, and intelligent call routing to their websites and systems in minutes.
Our Vision
Traditional telecom infrastructure was designed for a world of landlines and local offices. Today’s businesses are global, mobile-first, and expect instant, intelligent interactions.
We believe communication should be:
- Seamless – No missed calls, no hold music.
- Smart – AI-driven, personalized, and context-aware.
- Scalable – Built on cloud-native systems that grow with your business.
- Cost-Efficient – Reducing overhead while improving customer experience.
Our Solutions
Cloud-Hosted Business Telephony
We design and deploy VoIP and WebRTC solutions that free businesses from legacy infrastructure:
- Integration with PBX systems.
- Global connectivity without SIM cards.
- Secure, scalable cloud hosting.
- Support for voice, video, and messaging.
Virtual Receptionist Technology
Our AI-powered receptionist combines natural conversation with real business logic:
- 24/7 coverage with human-like voice interactions.
- Smart scheduling — book, reschedule, or cancel appointments.
- Lead capture & routing by intent.
- Accurate answers powered by retrieval-augmented generation (RAG).
Click-to-Call & Webphone Development
We build WebRTC-based webphones and plugins that:
- Let customers start calls directly from websites or apps.
- Integrate seamlessly with existing VoIP/PBX systems.
- Support both browser and traditional phone endpoints.
Demo Spotlight: AI Scheduling Agent in Action
To showcase what’s possible, we’ve built a live AI Scheduling Agent demo for Gielly Green Salon.
- AI + n8n workflow + Google Calendar → enables users to schedule, reschedule, or cancel appointments in real-time.
- AI Assistant → answers questions about available services, staff, and booking options.
- Click-to-Call Plugin → no business telephone number needed, removing privacy concerns and telecom overhead.
- Smart Email Capture → the plugin captures the caller’s email, eliminating the need for customers to repeat their details.
- Flexible Integration → easily linked with web chat or a traditional telephone number if required.
This demo illustrates how AI + automation + telephony can replace traditional receptionist workflows while improving the customer experience.
AI & Advanced Features
We specialize in applying cutting-edge AI to telephony:
- RAG-powered accuracy → always gives correct, business-specific answers.
- Personalization → recognizes repeat customers, remembers preferences.
- Omnichannel availability → phone, web, chat, WhatsApp, and more.
- Multilingual voice support → natural-sounding receptionists in multiple languages.
- Analytics & insights → sentiment analysis, call volume, conversion tracking.
Engagement Models
1. SaaS via Connect-EZ
For SMBs, agencies, and enterprises looking for a ready-to-use solution, we offer Connect-EZ — our SaaS platform. Get instant access to a virtual receptionist, click-to-call, and AI-powered telephony with no technical setup required.
2. Custom Development & Integration
For enterprises, SaaS founders, and telecom providers, we deliver custom software solutions built on our AI + telephony expertise:
- White-label virtual receptionist platforms.
- Integration with CRMs, scheduling tools, or PBX systems.
- Enterprise-grade WebRTC & VoIP deployments.
- Domain-specific AI assistants.
Industries We Serve
Our solutions are industry-agnostic but especially impactful for:
- Healthcare – patient booking, triage, reminders.
- Hospitality – multilingual guest support, reservations.
- Retail & eCommerce – customer support, order updates.
- Legal & Professional Services – 24/7 lead intake, qualification.
- Real Estate – property inquiries, scheduling viewings.
- Education – student services, campus information.
Why Choose S & S Tech?
- Proven Expertise – Decades of combined experience in VoIP, WebRTC, and AI.
- Trusted SaaS Offering – Connect-EZ demonstrates our technology at scale.
- Enterprise-Ready – Secure, compliant, and built to grow.
- Flexible Engagement – From turnkey SaaS to white-label and bespoke projects.
- Innovation-Driven – Always applying the latest AI (RAG, personalization, multilingual NLP).
Call to Action
Whether you’re a startup founder, an established enterprise, or a telecom provider looking to modernize, S & S Tech has the expertise to bring intelligent communication to your business.
👉 Contact us today to discuss your project — or explore our SaaS offering via Connect-EZ.